All returns of Matrix products require prior approval from Roon Labs. For more information on returns visit
Roon Store Return Policy. To process an approved return, Roon Labs will provide you with a prepaid return shipping label.
If the one year Roon subscription has been redeemed and you return your Matrix product, your subscription will be canceled when the refund is issued.
Manufacturer warranty for the Matrix Mini-i Pro 3, Element i2, Element M2, Element X2 is one year from the date of purchase.